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Immunizations give Albertsons a shot in the arm

The company was the first grocer to enlist in the Make Health Technology Great Again initiative.

4 min read
Albertsons has more than 1,700 pharmacies across its 2,243-store footprint.

Albertsons Cos.’ pharmacy and health business enters fiscal 2026 with momentum across the category, encompassing core prescriptions, immunizations and GLP-1 therapies.

A growing share of immunizations and other health services reinforces the retailer’s position as a trusted health partner and deepens customer engagement, according to chief executive officer Susan Morris.

“Customers who engage across both grocery and pharmacy continue to demonstrate significantly higher lifetime value, underscoring the strength of our Customers for Life strategy,” Morris said during a recent earnings call. Boise, Idaho–based Albertsons posted an 18% increase in pharmacy and health sales in its fiscal third quarter.

“Based on the strength of this performance, we remain on track to deliver profitable growth in our pharmacy business in fiscal 2025, supported by disciplined execution and efficiency initiatives,” Morris said. “Scaling higher-margin services, expanding central fill capabilities, driving innovative procurement and leveraging operational efficiencies continue to be key priorities as we position this business for sustained growth into 2026 and beyond.”

Albertsons executives cite investment of resources and disciplined execution as factors driving growth at its more than 1,700 pharmacies across its 2,243-store footprint. Albertsons has gained share as Rite Aid and other rivals have lost ground with consumers. The 2025 U.S. Pharmacy Study from J.D. Power finds that the overall satisfaction score for supermarket-based pharmacies was 72 points higher than the 643 score for chain pharmacies. Supermarkets also ranked higher than mass merchants and mail-order pharmacies in the annual survey of 14,700 pharmacy customers who filled a prescription within the preceding 12 months.

Among recent initiatives is a partnership with Visory Health, a health tech prescription platform. Through the partnership, customers present their Visory Health discount card at participating Albertsons pharmacy locations to save on medications. As health care and living costs rise, millions of Americans face challenges affording medications, the partners said in a statement. More than 9 million Americans reported skipping medication doses to save on costs, according to a report from the Centers for Disease Control and Prevention. Visory Health and Albertsons address this issue by making prescription medications more affordable and accessible.

Also last year, Albertsons became the first grocery retailer to sign on to the Trump administration’s Make Health Technology Great Again initiative, joining more than 60 health care and tech companies in pledging to modernize the nation’s digital health infrastructure.

Morris joined executives from Amazon, Apple, Google, CVS Health, OpenAI and others at an event at the White House to gain attention to the initiative, which aims to improve interoperability between health information systems and expand access to personalized digital health tools.

Albertsons said its participation centers on its Sincerely Health guide to healthy living, which could be integrated into networks aligned with the Centers for Medicare and Medicaid Services (CMS), with the aim of enabling the accessing and sharing of an individual’s health information across various platforms, including health information exchanges, electronic health records and other relevant platforms.

Introduced three years ago across all Albertsons banners, Sincerely Health was created with health care providers, insurance companies, technology experts and insights from more than 10,000 customers and associates to “inspire wellness.”

With shopper interest in food as medicine on the rise, the platform helps shoppers connect the dots between well-being, diet and the types of food and products that support their health goals. As they progress toward their goals, users earn points and rewards that can be redeemed across the store.

Sincerely Health offers an online pharmacy experience, including tools for managing prescriptions, scheduling vaccine appointments and connecting users with general practitioners via telehealth services. Users also can link activity trackers such as Apple Health, Fitbit and Google Fit as well as log their vitals and medication regimen. Customers can then set small, achievable goals to improve their health score, track their progress, and get actionable insights and rewards for achieving their objectives.

“Inspiring well-being is part of our company’s purpose, and we believe it is for everyone, which is why we created the Sincerely Health platform with online and in-store resources to help consumers and their families eat, live and feel better, all while rewarding healthy choices,” said Morris.

And in educating, encouraging and rewarding shoppers, Albertsons aims to develop customers for life.

“Our Customers for Life strategy is building a future-fit, distinct Albertsons,” Morris said. “We’re not just navigating a competitive and dynamic environment, we’re reshaping it. Our investments in digital loyalty, pharmacy and retail media are delivering measurable results today, while our AI strategy positions us to lead tomorrow.”

Albertsons Cos.

KEY EXECUTIVE

Anthony DalPonte, President of Pharmacy and Health

HEADQUARTERS

250 E. Parkcenter Blvd., Boise, Idaho 83706Phone: (877) 276-9637Website: albertsonscompanies.comTRADE CLASS — Supermarket

Full-year results

Pharmacy sales — $8.8 billion*

Overall sales — $81.7 billion

Number of stores — 2,243

Number of pharmacies — 1,708

Number of states operating — 35, plus D.C.

*CDR estimate.

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