Walmart grocery penetration hits a record 72%, dunnhumby study reveals
Walmart鈥檚 penetration rose six percentage points year over year, marking the largest gain among all retailers tracked in the quarterly study.
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dunnhumby: Retail loyalty hits a crossroad as customer expectations outpace program evolution
Loyalty is at an inflection point, as retailers grapple with evolving shopper expectations and the growing risk of homogenization.